JoJo's
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  • Eat & Enjoy!
    • Custom Cakes
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    • Custom Cupcakes & More
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    • Home
    • Eat & Enjoy!
      • Custom Cakes
      • Cakes
      • Cupcakes
      • Custom Cupcakes & More
    • Seasonal
      • Easter
      • Christmas
      • Halloween
      • Be My Valentine
    • Weddings/Company Events
      • Weddings
      • Company Events
    • Honey
    • Announcements
      • Reviews
      • Holidays
JoJo's

Signed in as:

filler@godaddy.com

  • Home
  • Eat & Enjoy!
    • Custom Cakes
    • Cakes
    • Cupcakes
    • Custom Cupcakes & More
  • Seasonal
    • Easter
    • Christmas
    • Halloween
    • Be My Valentine
  • Weddings/Company Events
    • Weddings
    • Company Events
  • Honey
  • Announcements
    • Reviews
    • Holidays

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Terms & Conditions

Payments/deposits/cancellations

Please refer to the below when placing your order:

•  Orders under €100 are to be paid in full at the time you place your order.

•  Orders over €100 require a 50% deposit.

•  Orders with less than 3 weeks’ notice must be paid in full and are non-refundable.

•  Orders that are prepaid in full will receive a 50% refund if cancelled 4 weeks before the agreed collection date.*

•  Payments can be made easily online via bank transfer.

•  Deposits are non-refundable.

Please note: Without at least a deposit the date is not reserved and no order has been placed. 

*This does not apply to wedding orders.

Late order fee - 25% surcharge

Need an order last minute?  No problem!  I have introduced a late order fee for those panic orders so you can celebrate in time.  We can work together to create something beautiful! 

  • A late order is any order with 2 weeks' notice or less.
  • Subject to availability.

Pickup terms & tips

•  Once an order has been collected it is considered accepted.

•  Once you collect your cake, I am not responsible for damage caused to any order.

•  Repairs to orders will be subject to additional charges.

•  Direct sunlight and temperatures of 24 degrees Celsius (75 Fahrenheit) and higher may have adverse effects on any cake.

•  During transportation, cakes must be held flat or rested on a flat surface.

Collection times

I respect we are all busy, therefore there is a pre-arranged 30-minute collection window agreed upon between myself and the customer.  Any late collections will incur a €15 surcharge.

Please note: the late fee only exists to ensure I can stay on schedule and fulfil all orders by their deadlines.

Guarantee your order in good time

The sooner we can plan your bespoke order, the more time I have to deliver my very best work for you.  I recommend placing your order minimum 4 weeks in advance – contact me here!


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